ModMail
  • How ModMail Works
  • Commands
    • Replying Commands
    • Snippets
    • Managing Threads
  • Terminology
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  • Managing Snippets
  • Adding Snippets
  • Removing Snippets
  • Sending Snippets
  • Sending Normal Snippets
  • Sending Anonymous Snippets
  • Viewing Snippets

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  1. Commands

Snippets

Snippets are commands that you can use to reply faster. Snippets saves you a lot from typing and also lets you reply with an informative message

Managing Snippets

To manage any snippets, you must have the MANAGE_GUILD permission in the server.

Adding Snippets

To add a Snippet, use the >s command. The name is what Staff will type in to be able to send the snippet and the value is what sends. Snippet names must also only be one word.

>s add <name> <value>
>s add hi Hello, thank you for contacting our **Support Team**, how may we help you today?

Removing Snippets

To remove a Snippet, use the >s command. The name is what Staff type in to be able to send the snippet. Snippet names are only be one word.

>s delete <name>
>s delete hi

Sending Snippets

Sending Normal Snippets

Sending snippets in a channel is different to a command. The name is the name of the snippet.

A normal snippet shows the message author's name, their discriminator, their avatar, and snippet content.

><name>
>hi

Sending Anonymous Snippets

Sending snippets in a channel is different to a command. The name is the name of the snippet.

An Anonymous Snippet shows the message author's highest roles' name, the Staff Server's icon, and snippet content.

>><name>
>>hi

Viewing Snippets

Depending on your ModMail version, you may have access to viewing all Snippets.

>as
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Last updated 4 years ago

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